Privacy policy

Privacy Policy

At MARC HOME APPLIANCES TRADING LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from www.marchome.ae.

Information We Collect

When you use our website, we may collect the following information:

  • Full name

  • Contact details (email address, phone number)

  • Billing and shipping address

  • Order and transaction details

  • Payment information (processed securely via third-party payment gateways)

  • IP address, browser type, and device information (for security and analytics)

How We Use Your Information

Your personal information is used to:

  • Process and fulfill your orders

  • Communicate order confirmations, delivery updates, and support requests

  • Improve our products, services, and website experience

  • Prevent fraud and unauthorized transactions

  • Comply with legal and regulatory requirements

Payment Security

All payment transactions on marchome.ae are handled by secure and trusted payment gateways. We do not store or have access to your full card or banking details.

Sharing of Information

We do not sell, rent, or trade your personal data. Your information may be shared only with:

  • Delivery and logistics partners for order fulfillment

  • Payment service providers to complete transactions

  • Legal authorities if required by law or regulation

All third parties are required to maintain the confidentiality and security of your information.

Cookies and Tracking Technologies

Our website may use cookies to:

  • Enhance browsing experience

  • Remember user preferences

  • Analyze website traffic and performance

You may disable cookies in your browser settings; however, some features of the website may not function properly.

Data Protection & Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, or misuse. Access to customer data is restricted to authorized personnel only.

User Rights

You have the right to:

  • Request access to your personal information

  • Request correction or deletion of your data

  • Opt out of marketing communications at any time

Requests can be made by contacting us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

Policy Updates

MARC HOME APPLIANCES TRADING LLC reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page and become effective immediately upon publication.

Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Company Name: MARC HOME APPLIANCES TRADING LLC
Email: info@marchome.ae
Phone: +971 4 257 2562
Address: Souk Al Kabeer, Al Ras Area, Deira, Dubai, United Arab Emirates